Delivery Information
At ASCEND MULTITRADE PRIVATE LIMITED, we are committed to delivering your orders safely, quickly, and efficiently across PAN India. Please read our delivery guidelines below to understand how we process and ship your orders
1. Delivery Coverage
- We provide delivery services across all major cities and locations in India
- Remote or rural areas may require additional delivery time
2. Order Processing Time
- Orders are processed within 1–2 business days after confirmation
- Orders placed on Sundays or public holidays will be processed on the next working day
3. Delivery Time
- Estimated delivery time: 3–7 business days depending on your location
- Metro cities: Faster delivery (3–5 days)
- Non-metro locations: 5–7 days or more
Note: Delivery timelines are estimates and may vary due to unforeseen circumstances.
4. Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout
- Free shipping may be available on selected products or offers
5. Order Tracking
- Once your order is shipped, you will receive a tracking ID via email or SMS
- You can track your shipment in real-time through the courier partner’s website
6. Delivery Partners
We work with reliable and trusted courier/logistics partners to ensure safe and timely delivery of your products.
7. Delayed Delivery
Delivery may be delayed due to:
- Weather conditions
- Logistics issues
- High demand or festive seasons
- Incorrect shipping details provided by the customer
8. Failed Delivery Attempts
- If delivery fails due to incorrect address or unavailability, the courier may re-attempt delivery
- After multiple failed attempts, the order may be returned to us
9. Damaged or Missing Items
- If you receive a damaged or incomplete order, please contact us within 24 hours of delivery
- Share photos/videos for quick resolution
10. Contact Us
For any delivery-related queries, please contact:
ASCEND MULTITRADE PRIVATE LIMITED
R.No 09, Floor-2nd, Plot-84/86, Saiwala Building, Princess Dock, Mumbai – 400009, Maharashtra
📧 Email: ascendmultitrade@gmail.com
📞 Mobile: +91 9987550846